Access to Records

Accessing your own GP Record

View your GP health record using your NHS App or account.

You can view your GP health record using the NHS App or by logging into your account on the NHS website. You can create an account if you do not already have one.

To view your GP record online, you must be:

When you create an account, you’ll need to prove your identity before you can view your GP health record. This helps keep your record secure.

What’s in your GP health record

Your GP health record includes information such as:

  • medicines your GP has prescribed
  • allergies you have
  • vaccinations you have had
  • conditions you have been diagnosed with
  • notes from appointments at the surgery
  • results of tests the surgery has arranged
  • letters that hospitals or specialists have sent to your GP

Your GP health record does not include information kept by other services that has not been sent to the surgery. This includes services like hospitals, dentists and opticians. To access this information, you will need to contact the service directly.

You can find out more information about your GP health record on the NHS website.

Getting help with your GP record

You can contact the surgery for help if:

  • you need a printed copy of your record or to be sent a digital version
  • you’re unable to see your record
  • information is missing or has disappeared from your record
  • you can only see very recent information in your record and you need to see older information
  • there’s incorrect information in your record
  • you can see information that should not be there (for example, you can see information that’s not yours)
  • you do not want to be able to see your record
  • someone is pressuring you for information in your record


Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.